Roll over your unused physiotherapy sessions for free

With your additional insurance, you automatically get a free, exclusive rollover of up to five unused physiotherapy sessions to the next year.

Physiotherapist working with patient

Here’s how the physiotherapy rollover works

If you had an additional insurance with physiotherapy in 2023, and you have renewed it for 2024, a maximum of five unused sessions are automatically rolled over. You can use these sessions at any time during 2024. You do not need to take any action yourself.

If you need physiotherapy this year, the sessions rolled over from 2023 will be used up first. Once these have been used up, we will automatically use your sessions for 2024.

Frequently asked questions about the physiotherapy rollover

Nothing. You can roll over as many as 5 unused physiotherapy sessions for free. You will pay the normal premium for the additional insurance package you have selected.

No, you don’t have to do anything. If you have an additional insurance package with a reimbursement for physiotherapy for this year, and you also did in 2024, as many as 5 unused physiotherapy sessions will be rolled over to the new year. You do not need to take any action yourself.

The physiotherapy rollover applies to general physiotherapy and/or Cesar/Mensendieck exercise therapy sessions.

Unfortunately not. If you had an additional insurance package with a reimbursement for physiotherapy this year, but will only take out a general insurance policy for next year, you cannot roll over your unused physiotherapy sessions to the new year.

You can use your rolled-over physiotherapy sessions until the end of the new year. So, if you roll over 4 unused physiotherapy sessions from 2024, you can use them at any time until 31 December 2025. Rolled-over sessions are, therefore, valid for a maximum of 1 policy year.

If all claims have been processed, you can check how many unused sessions have been rolled over from 2024 on ‘Mijn CZ ’ from the 1st of April 2025.

CZ Customer Services